Privacy Policy
Last updated: September 12, 2024
1. Introduction
PathRidgeOrbit ("we," "our," or "us") is dedicated to safeguarding your privacy. This document outlines how your data is handled, stored, and protected when you visit our website pathridgeorbit.sbs or engage with our yacht charter services.
This policy reflects our commitment to privacy law, including compliance with the Personal Information Protection and Electronic Documents Act (PIPEDA) and other Canadian privacy regulations.
2. Data Collection
2.1 Identifying Information
Personal details you provide to us voluntarily include:
- Reserving a yacht charter
- Reaching out to us via our website or telephone
- Signing up for our newsletter
- Completing online forms
- Taking part in surveys or special offers
Such information may involve:
- Your name and means of contact such as email, phone, and address
- Billing details (handled securely by external vendors)
- Charter preferences and specifications
- Emergency contact details
- Food intolerances or health-related information (if provided)
2.2 Information Collected Automatically
We gather specific details about your device and how you interact with our site automatically:
- IP address and geolocation data
- Browser specifications
- Records of page views and duration of site visit
- Sourcing websites
- Technical specs of device used
2.3 Cookies and Similar Technologies
For an improved user experience, we utilize cookies and similar technologies to:
- Store your preferences
- Perform website analytics
- Offer customized content
- Enhance our services
Management of your cookie settings is possible through your browser or our cookie consent tool.
3. Usage of Your Data
The purposes for using the data we collect are:
- Providing Services: For the supply of yacht charter services, booking procedures, and communication regarding your bookings
- Support: To address your questions and offer support
- Billing: For the facilitation of payments and handling of transactions
- Security Measures: For safeguarding our activities and preventing deceit
- Promotion: To distribute marketing communications provided you consent
- Service Improvement: For analyzing how our website is used and to upgrade its functionality
- Following Law: To conform to legal and regulatory stipulations
4. Disclosure of Information
Your personal data is neither sold, bartered, nor rented to unrelated external parties. We may only disseminate your data in these specific situations:
4.1 With Service Vendors
Essential service facilitators such as payment handlers, website hosts, email communication services, data analysts, customer care agencies, may have access to your information.
4.2 For Legal Matters
If mandatory by law, we may reveal your information in response to legal actions, court directives, urgent situations, or inquiries into suspected illegal conduct.
4.3 Through Business Deals
Information may be part of assets transferred in mergers, acquisitions, or the sale of company assets.
5. Protection of Data
Measures taken to safeguard your personal information against illegal entry or disclosure include encryption, secure servers, access restrictions, consistent evaluations, and training of personnel. Nevertheless, security for data transmitted online or stored electronically can never be guaranteed.
6. Retaining Your Data
Data retention is limited strictly to periods necessary for the original purposes of data collection or as dictated by law. Standard retention periods include:
- Charter reservations: 7 years for tax/legal reasons
- Marketing interactions: until opt-out or deletion request
- Website analysis: 26 months
- Aid to Customers: 3 years following the final interaction
7. Data Rights and Preferences
Your rights include the ability to access, correct, remove (according to law), port data, opt-out of marketing, and manage cookies. Use the provided contact information to express these rights.
8. External Third-Party Services
8.1 Google Analytics
Google Analytics helps us track website engagement. Utilize Google's opt-out add-on if you wish to exclude yourself.
8.2 Social Network Integration
Third-party social platforms linked from our site maintain their respective privacy protocols.
8.3 Payment Handling
Transactions are securely processed via PCI DSS-accredited external payment systems.
9. International Data Handling
Data may be processed outside France, where we apply safeguards in line with relevant privacy legislation.
10. Minor's Privacy
Our offerings do not target children below 13 years of age and we do not intentionally collect their data. Should you believe that we might have data from a child, please get in touch with us immediately.
11. Policy Modifications
Privacy Policy updates may occur reflecting new practices or legal obligations. These changes will be communicated through updated policy posts, emails to registered users, or site notices. Continued service usage after adjustment signifies consent to the new terms.
12. Contact Us
For inquiries on our Privacy Policy or data handling practices, reach out:
PathRidgeOrbit — Privacy Officer
Marina Bay
Marseille 13002
France
Phone: +33 4 91 00 00 00
Email: [email protected]
13. Adherence to Google Ads User Consent Policy
Our adherence to Google Ads user consent guidelines is steadfast. Changes to cookie or tracking preferences can be made any time via our cookie preferences panel.